Fraud Alert Text Messages
Keeping your accounts safe and secure is our highest priority and that’s why we've added Fraud Alert Text Messages to your cell phone when suspicious activity is detected on your Bank Plus debit card.
If you receive a “Fraud Alert” text message, reply Yes or No to confirm or deny that you have authorized the activity.
- If you reply No, the activity is fraudulent, you’ll quickly receive a follow up text with a phone number that you’ll need to call to discuss the next steps with a SHAZAM fraud specialist. We’ll also automatically block your debit card to prevent any additional fraudulent activity.
- If you reply Yes, the activity is legitimate, you can continue to use your debit card as normal.
If you don’t reply to the text message, or your phone number is not a mobile number, we’ll attempt to reach you via automated voice call.
Text message Fraud Alerts from: 72718
Automated phone calls from: 855-219-5399
Make sure to save these numbers to your contacts so you don’t miss any alerts. This additional protection to your debit card is automatic and text message alerts are free.
If you have any questions, or ever suspect a suspicious transaction on your debit card, please call your local Bank Plus office .
For Your Convenience
Your Bank Plus SHAZAMChek® Debit Card opens up a world of possibilities as the electronic checkbook of the times! It not only allows you to have access to your local bank accounts at thousands of ATM machines located across the country, but it allows you to make purchases around the corner or from the furthest corner of the world. With your Bank Plus Debit Card, you will be able to use your card wherever Visa® is accepted, and your purchase charges will be withdrawn directly from your account with Bank Plus.
For Your Safety
Your Bank Plus SHAZAMChek® Debit Card is an EMV chip card that utilizes the latest in debit card security. The chip generates a unique, one time transaction code each time you insert it into a chip-enabled terminal. Only this unique code will authorize a debit card transaction on your account. This added layer of security makes a chip card more difficult to duplicate, reducing the chance of counterfeit card fraud.
Bank Plus operates five ATMs in our immediate trade area, locate them here!
PLUS, Bank Plus is a member of the SHAZAM Privileged Status network. Customers of participating Privileged Status financial institutions can use the ATMs of other Privileged Status financial institutions without paying surcharge fees!
For assistance with lost or stolen cards after hours, call Shazam at 800-383-8000.